ilverulls.io

Privacy Policy for Silverbulls.io

Introduction

Please read this document in addition to the Terms and Conditions, where you can find definitions for some terms used here. By purchasing a subscription or browsing our site, you agree to our policies on the use of cookies and similar technologies. This document does not replace any other specific notifications or requests regarding the processing of personal data when necessary.

Silverbulls.io, including its affiliates and subsidiaries (referred to as "we," "us," or "our"), is committed to safeguarding your privacy. This Privacy Policy aims to help you understand:

  • The type of personal or sensitive personal data or information collected by Silverbulls.io.
  • The purpose of collecting, storing, and using such information.
  • The parties to whom such personal information is disclosed.
  • The security practices and procedures we implement to protect your personal information.

Processing of Personal Data & Cookies Policy

We are Silverbulls.io, operating under the identification data presented in our Terms and Conditions. Our official website is Silverbulls.io, where we provide information and offer subscriptions for our algorithmic trading services ("Site" or “App”).

Our official social media pages (Platform) include:

To verify the authenticity of these pages, you can contact us at info@silverbulls.io.

As the data controller, we process your personal data in compliance with Regulation (EU) 2016/679 ("General Data Protection Regulation" or "GDPR") and applicable United Arab Emirates legislation.

We are NOT responsible for any information or personal data shared with fraudulent or misleading accounts that attempt to impersonate us.

Security Measures

Silverbulls.io implements technical and organizational measures to ensure high security and protection of personal data. We use security methods and internal policies to protect the data collected under applicable laws.

For any privacy-related inquiries, you can contact us at info@silverbulls.io.

Collected Personal Data

Personal Data We Collect

We collect and process the following types of personal information:

Identification Data
  • Name, surname
  • Mobile Number
  • Email ID
  • Password
  • User's broker account API credentials
  • Device Information (IP address, browser type)

We do NOT collect sensitive personal data, such as race, ethnicity, political opinions, biometric data, or health-related information.

Some personal data may also be collected automatically through online technologies like cookies, logs, and analytics tools (e.g., Google Analytics, Facebook Pixel, etc.).

By using our Site/App or placing an order, you consent to such indirect data collection.

Purpose of Processing Personal Data

  • To execute a contract (e.g., creating a user account, verifying identity).
  • For legitimate business interests, without affecting your fundamental rights (e.g., customer support, marketing with consent, product improvements, due diligence).
  • To comply with legal obligations (e.g., responding to law enforcement requests).
  • For promotional and marketing purposes (with explicit consent).

You can unsubscribe from promotional communications at any time by emailing info@silverbulls.io.

Platform as a Service Disclaimer

  • Silverbulls.io operates as a Platform as a Service (PaaS), integrating a user's broker account with our system for algorithmic trading.
  • All trades are executed via APIs linked to the user's brokerage account; Silverbulls.io does not perform any trading itself.
  • Silverbulls.io is not a cryptocurrency broker, exchange, or wallet service and does not hold or manage user funds.
  • In case of any cyberattack on our platform or on the broker's platform, Silverbulls.io is not responsible for any data loss, security breaches, or financial losses incurred by users.

Refund Policy & Disclaimer

No Refund Policy

Silverbulls.io operates on a strict no refund policy for:

  • Subscription charges
  • Algorithmic trading bot service fees

By purchasing a subscription and using our algorithmic trading services, you acknowledge and agree that no refunds will be provided under any circumstances, including trading losses.

Trading Risk Disclaimer

Silverbulls.io is an algorithmic trading platform that provides automated trading solutions. Trading involves significant risk, and past performance does not guarantee future results.

  • Trading in cryptocurrency futures and other financial instruments carries a high risk of loss.
  • You may experience partial or full capital loss.
  • Silverbulls.io does not provide financial advice.
  • Silverbulls.io is not responsible for any losses incurred through the use of our algorithmic trading services.

Limitation of Liability

Silverbulls.io, its employees, partners, and affiliates will not be liable for any direct, indirect, incidental, consequential, or exemplary damages resulting from:

  • Your use or inability to use our services.
  • Any unauthorized access or alteration of your personal data.
  • Any third-party transactions conducted through Silverbulls.io.

Governing Law & Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of United Arab Emirates. Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in United Arab Emirates.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for the latest version.

For any questions, reach out to us at info@silverbulls.io.

Effective Date: February 18, 2025